aware is a biometric-friend-connection product. This policy describes what we collect, how we use it, and what we don't do with it.
Biometric data from connected wearables. When you connect an Oura Ring (or other supported wearable) to aware, we access your daily biometric metrics: heart rate variability, resting heart rate, sleep stages and duration, activity, readiness, resilience. We access this data via the wearable provider's API using OAuth. We store recent data only; historical data beyond the analysis window is not retained.
Group chat messages. aware participates in SMS group chats you create. We retain group messages while your group is active, to maintain the conversation context that makes aware's narratives relevant. You may request deletion of all retained messages at any time by contacting hello@awarechats.com.
Account information. Your name, email address, phone number, and the identifiers of the wearable accounts you connect.
Technical data. Standard website analytics (page views, referrers, approximate location from IP). We do not use third-party ad tracking or marketing pixels.
We use your data to:
We do not use your data for advertising, marketing to third parties, or any purpose unrelated to operating aware.
aware relies on a small number of service providers — SMS delivery, AI processing, and website hosting — which receive data only as necessary to operate aware. Our AI provider does not use member data to train its models.
Each of these providers has their own privacy policies governing their handling of data in transit and at rest.
aware sends a small volume of SMS messages to enrolled members. Message frequency varies with your group's activity. We do not send promotional messages or broadcasts unrelated to your group.
Message and data rates may apply. Your mobile carrier may charge for SMS messages and data based on your plan. aware does not charge a per-message fee.
We do not share, sell, rent, or otherwise disclose your mobile phone number to third parties for marketing or any other purpose unrelated to operating aware. Your number is shared only with our SMS delivery provider as required to deliver messages to you, and is otherwise held privately in our systems.
Mobile opt-in consent data — including your phone number, the record that you opted in to receive aware SMS messages, and the timestamp and details of that consent — is not shared with any third parties or affiliates for marketing or promotional purposes. This information is held privately in our systems and is shared only with our SMS delivery provider as required to deliver SMS messages to you.
You may opt out of all aware SMS messages at any time by replying STOP to any message. We respond with a confirmation that you have been unsubscribed; no further messages are sent to your number. The opt-out is effective immediately.
To re-enroll after opting out, reply START (or UNSTOP) to the same number. Your enrollment is restored and messages resume on the next regular cadence.
Reply HELP at any time to receive support contact information.
You may, at any time:
Contact hello@awarechats.com for any of the above. Deletion requests are completed within 72 hours; we respond to all other requests within 7 days.
When this policy changes, we update the effective date on this page.
For privacy questions or requests: hello@awarechats.com